View Recorded Webinars

Creating a Full Spectrum Learning Center

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Learn how organizations with high demands and limited resources can create a full spectrum on-demand training & learning community that grows stronger organically day-after-day. During this webrecording, we demonstrate how OutStart TrainingEdge.com blends award-winning LMS & LCMS with the power of Web 2.0 functionality; including Wikis, communities, expertise exchange and more into an "all-in-one" training and learning solution.

Rapidly Developing eCourses with Impact, Using OutStart Trainer

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During this Webcast, we delve into the crucial features and functionality required to build high-impact elearning directly from your desktop. We provide a demonstration of OutStart Trainer desktop authoring tool, including multi-media, content re-use and testing capabilities.

Case Study: NextGen's Roadmap to a Flourishing Customer Training Program

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NextGen's eLearning Manager explains their experience developing and growing a new customer training program including describing how they:

• Increased customer satisfaction and usage
• Provided multiple delivery options
• Generated a continuous revenue stream

Meeting the Demand for Learning On-Demand

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During this Webcast, Chris Howard, Bersin & Associate's principal analyst and Director of Research, details what's required to support an on-demand model including:

• Organizational Changes
• Tools & Resources
• Best-Practice Models

Chris also examines how to leverage existing content and the types of standards and templates that work best.

Podcast: The Changing World of Learning Featuring Elliott Masie and Massood Zarrabian, CEO, OutStart

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Recorded March 13, 2008. Elliott and Massood discuss: 1) how learning is changing and how technology is following suit to meet new requirements, 2) OutStart's roadmap for the future, and 3) how changes in the economy will affect learning.

LMS Success Factors

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Presented by OutStart. We discuss the challenges and critical success factors faced by small-to-medium sized organizations when selecting and implementing a LMS. A short demonstration of OutStart solutions that address these factors is included. You'll learn the fundamental elements to consider and how to choose the LMS best suited to your needs.

Building a Collaborative Authoring Environment Using OutStart Studio

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If you’re investigating options to collaboratively author engaging e-Learning content and testing, download this Webinar to learn more about OutStart Studio LCMS. Because it does not require plug-ins or software on the authors' machines, your teams can immediately begin authoring right from their browser, from any location.

5 Steps to Jumpstart Learning, featuring Bryan Chapman

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Based on his 'How to Jumpstart Learning Toolkit' and learning best practices research, leading analyst Bryan Chapman will explain the value of evolving from a traditional training approach to a dynamic 'Learning Culture' and the 5 straight forward steps it takes to get there. You'll learn how to:

• Define & build your business case for a Learning Culture
• Create a platform strategy
• Map learning technologies to your specific needs
• Measure your success and ROI

The Missing Link for Improving Sales Effectiveness

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Featuring CSO Insights', Jim Dickie. CSO Insights reports that the percentage of salespeople achieving quota continues to drop. Find out what high performing sales teams bucking the trend have in common. This webcast explores the concept of Dynamic Sales Knowledge (DSK) Management and how it can contribute to improved sales effectiveness by helping sales forces:

• Increase the number of reps achieving quota by 23%
• Improve win rates of forecasted deals by 13%
• Reduce voluntary sales rep turnover by 32%

Turning Knowledge into Sales

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ES Research analyst explains how the lack of accurate, timely knowledge and the time wasted looking for knowledge is a major reason for low sales productivity. With help from the Web, buyers have a deeper understanding of issues and competitive offerings before ever engaging a sales executive. To gain a competitive edge and be effective in this new environment, sales must deliver value by providing buyers with highly relevant, timely knowledge. 

ES Research discusses:

• The Sales Knowledge Tiers That Correlate to Sales Productivity
• How to Regain Control in an "Info-Age" Driven Sales Environment
• Steps to Accelerate Buying Cycles

Managing Effective Blended Learning Environments, Using OutStart Evolution LMS as the Cornerstone

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Using OutStart Evolution LMS as the cornerstone, we will demonstrate how to use existing training, regardless of e-learning or instructor-led formats, to create a blended learning approach.

View this Webcast to Learn More About:

• System tracking for all types of training in central location
• Multitude of offerings increase learner mobility (online, ILT, offline, course resources, PDF, Word, PPT)
• Uniformly managing learning environments
• Working with non-technical, flexible administration

How Orange County Teachers' Federal Credit Union Transformed its Training Program Using OutStart Studio

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OCTFCU had a critical need to address knowledge gaps, not only to reduce costs, eliminate administrative inefficiencies and deliver time-sensitive learning but to insure the consistency of legally required compliance training.

View this Webcast to find out:

• Why OCTFCU chose a collaborative authoring LCMS tool over other tools and the results achieved
• How OutStart Studio enables multiple authors to collaborate, reuse or revise new or existing training materials

What's Next in KM - Driving Real Business Results

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Knowledge Sharing industry watcher, Allen Bonde, takes an in-depth look at how eKnowledge, the effective capturing, management and sharing of knowledge across channels, can have a dramatic impact on the key business functions such as sales, services, training and the contact center.

View this Webcast to find out:

• Optimize the flow of information to support key business functions
• Organically capture and share knowledge that exists within your customers, partners, employee communities and subject experts

Introduction to Learning Content Management Systems and OutStart Evolution LCMS

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As demand for LCMS increases, numerous questions arise… What are the differences between a LCMS and a LMS? Will my existing LMS integrate with a best-of-breed LCMS or do I require a suite? What key capabilities should a LCMS offer? Can I substantiate the investment in an LCMS? What are the key standards? View this Webcast for answers to these questions and more.

Maximize the Business Value of Your Enterprise Knowledge, Using OutStart Participate

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IDC estimates that fruitless information searches cost the Fortune 500 as much as $8.5 billion a year in lost productivity, and that 15-30% of work time is spent seeking specific information.

This Webinar will demonstrate ways you can enhance and leverage knowledge sharing and communication across your organization, line of business or department. Attend this Webinar to learn more about OutStart Participate, Next-generation Knowledge Management -- Customer Interactions Solutions 2005 'Product of the Year'.

Unlock the Key to Successful Software Application Training-Using OutStart SoftSim

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Training and Development teams realize simulations are a critical building block to successful software application rollouts. However, barriers such as the high cost and complexity of creation often prohibit using e-learning simulations as part of a blended curriculum.

Learn how OutStart SoftSim enables quick, easy development of interactive browser-based simulations, product documentation, and tutorials on applications.

During this Webcast, Allen Bonde, noted KM guru, will outline the benefits and drawbacks of first-generation knowledge sharing approaches and discuss in-depth the business drivers, characteristics and benefits of the industry's "Next Generation" KM solutions for call centers. 

You'll learn how you can:

• Offer a better customer experience
• Reduce support calls
• Lower cost of service delivery