Resource Center

Recorded Webinars

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Mobile Solutions

Always Learning Webinar: The Role of Mobile in Formal & Social Learning
During this segment, Bryan Chapman, leading learning analyst interviews A.J. Ripin, Strategist, Future and Emerging Technologies with MovingKnowledge.com about how mobile meshes with formal and social learning including discussions around active case studies and technologies used.
Product Demo: Hot Lava Mobile
This webrecording provides a demonstration of the features and capabilities for Hot Lava Mobile (recorded on May 19, 2010)
Intro to Mobile Technology for Government and Defense
Mobile devices are ubiquitous and are already changing the way government and defense work and communicate. This Webrecording explores the issues and benefits, as well as actual government and defense case studies, of using mobile-cast technologies in support of mobile learning, performance support, delivering critical communications and more. (recorded Nov. 10, 2009)
Introduction to Mobile Learning and Performance Support
With over 4.1 billion mobile devices in use today, change to the ways people work and communicate is inevitable. The question is, "how can we best take advantage of it". This webinar explores the issues and benefits of using mobile technologies to improve learning and job performance. (recorded on June 30, 2009)
Mobile Applications for Real-time Evaluation - The Alcatel-Lucent Case Study
During this Webinar, you’ll learn how Alcatel-Lucent University leveraged mobile technology to conduct real-time surveys, send quick communications and immediately track and analyze the effectiveness of efforts at their regional sales kickoff which brings together over 1000 sales executives each year. (recorded Jan. 13, 2010)

Learning Systems

Always Learning Webinar: Organizing Learning Content for Multiple Uses & Outputs
During this Webinar, analyst Bryan Chapman and YUM! Brands discuss the lessons learned by YUM! as they develop and refine their learning content strategy and program. (recorded August 3, 2010)
Always Learning Webinar: Building Scalable & Sustainable Learning Centers that Support Formal & Social Learning
During this 'Always Learning' interview, analyst, Bryan Chapman talks with learning award recipient, NSTA (National Science Teachers Association) about the innovative learning program the NSTA has developed. (recorded July 8, 2010)
Always Learning Webinar: Lessons Learned While Building a Global Learning Community
During this online interview session, learning analyst, Bryan Chapman, and learning innovators from YUM! Brands and Lawson Software discuss how they've integrating global learning programs. (recorded May 5, 2010)
Yahoo! - Learning at the Speed of Business
To maintain its Internet leadership position, Yahoo! must constantly deliver dynamic new offerings, placing an incredible demand on its customer care agents. During this case study-driven webinar, learn how Yahoo! is not only surviving but thriving in its training of customer care agents around the globe. (Recorded April 20, 2010)
Always Learning Webinar: Integrating Learning with Day-to-Day Work
During this online interview session, learning analyst, Bryan Chapman, and learning innovators from McDonald’s and Xerox explore the topic of how organizations can move learning closer to day-to-day work and better engage with employees. (recorded April 7, 2010)
Always Learning Webinar: The Convergence of Formal, Social & Mobile Learning
Learning & Development groups around the world grapple with the challenge of how they can best impact their organizations. Increasingly, these groups are looking to support the variety of ways that people learn, including formal, social, and mobile. Some are asking whether these different learning modalities even need to work together, or are better as stand-alone components. While others are experiencing early successes in developing an "Always Learning" culture across their learning audiences. During this segment, Bryan Chapman, leading learning analyst interviews Verizon Wireless & Xerox about their experiences, challenges and successes merging the 3 learning modalities. (recorded March 16, 2010)
Effectively Deploying Learning Content in Highly Regulated Environments - The United Airlines Case Study
United Airlines delivers thousands of compliance courses globally to its employees, partners and vendors. The training needs to be effective, and work on both old and new hardware without fail. Over time, various business units had collected a mix of custom and off-the-shelf authoring tools. However, maintenance with new FAA, TSA, and other regulations was time intensive. In 2008, United embarked on a program deploying a Learning Content Management System for the enterprise-wide development, management, and maintenance of key initiatives. Attend this Webinar to learn how United overcame business challenges in a highly regulated environment and lessons learned that you may be able to apply to your organization (recorded Dec. 8, 2009)
The McDonald's LCMS (Learning Content Management) Story
Learn how McDonald's aligned its learning content strategy, people and process change, and technology. Featuring: Steve Lange, McDonald's Global Learning Solutions Manager - Worldwide Training, Learning & Development (recorded Nov. 4, 2009)
Case Study Webcast: Transforming Federal Learning - Seen Through the Eyes of the Innovators
This webrecording provides an exploration of learning and training transformations through the eyes of the innovative organizations paving the way. Case study presentations are based upon the Canadian Air Force (AFIILE) and the U.S. Custom and Border Protection. (Recorded on April 14, 2009)
Case Study Webcast: Xerox Goes Green, Learning Content Reuse and Repurposing
Xerox discusses how they reduce costs and development time by reusing and recycling content; how they designed training with increasing value over time, and how 'green' innovations at Xerox may translate to your organization. (recorded Feb. 12, 2009)
Meeting the Demand for Learning On-Demand- featuring Bersin & Associates
During this Webcast, Chris Howard, Bersin & Associate's principal analyst and Director of Research, details what's required to support an on-demand model including:
• Organizational Changes
• Tools & Resources
• Best-Practice Models
Chris also examines how to leverage existing content and the types of standards and templates that work best.
5 Steps to Jumpstart Learning, featuring The Chapman Alliance
Based on his 'How to Jumpstart Learning Toolkit' and learning best practices research, leading analyst Bryan Chapman will explain the value of evolving from a traditional training approach to a dynamic 'Learning Culture' and the 5 straight forward steps it takes to get there. You'll learn how to:
• Define & build your business case for a Learning Culture
• Create a platform strategy
• Map learning technologies to your specific needs
• Measure your success and ROI
Creating a One-Stop Learning Environment
Learn how easy and affordable it is for organizations with high demands and limited resources to create a full spectrum on-demand training & learning community. During this webrecording, we demonstrate how OutStart TrainingEdge.com blends award-winning LMS & LCMS with the power of Social Knowledge Sharing into an "all-in-one" training and learning solution. (recorded April 8, 2009)
Introduction to Learning Content Management Systems and OutStart LCMS
As demand for LCMS increases, numerous questions arise… What are the differences between a LCMS and a LMS? Will my existing LMS integrate with a best-of-breed LCMS or do I require a suite? What key capabilities should a LCMS offer? Can I substantiate the investment in an LCMS? What are the key standards? View this Webcast for answers to these questions and more.
Using an LCMS for Learning at Work
This webinar involves two case studies (AgustaWestland and PA Consulting) focused on using a Learning Content Management System (LCMS). Both examine the learning and development function in a large enterprise and how it was transformed by using an LCMS. (Recorded on Oct. 10, 2008)
Case Study Webcast: NextGen's Roadmap to a Flourishing Customer Training Program
Understanding how small-to-medium sized training departments thrive under intense pressure and limited resources can help any organization better address their own issues. During this Webrecording, NextGen uncovers the business results achieved through their effective use of learning technology, namely OutStart TrainingEdge.com (formerly OutStart Studio) Special guest speaker, Tara Schulz, Manager, eLearning Department, Client Services Division of NextGen
OutStart and Oracle Present: Learning Matters- Your Competitive Advantage is Within
OutStart and Oracle review the benefits realized by consolidating your learning platform;best practices in learning content creation, management, maintenance and delivery; and lessons learned by organizations adopting unified learning content and learning platform solutions (recorded Nov. 20, 2008)

Social Business Software

Successful Customer Service Communities: Best Practices and Real-World Examples
Customer communities and social business software (SBS) have the potential to revolutionize the way companies deliver service and support. In fact, in a recent TSIA survey, 63% of respondents indicated that social media will be "very desirable or critical" to their service and support organization in the next two years. Yet, today, only 2 - 10% of total technology service and support is handled using social media. In this 30-minute webcast we examine lessons learned from first movers, emerging trends and examine examples from the field, including: Best practices, experiences and real-world customer communities; Trends such as the need to seamlessly integrate enterprise and social content; ROI and success metrics; How to get started, governance, incentives and social business platforms (Presented by TSIA, featuring OutStart. Recorded on Dec 10, 2009)
Making Social Media Work - Taking a long view on customer communities and social software in the enterprise
Communities and social software have the potential to transform the way organizations sell, support, deploy and service their products. Going “social” can improve sharing and access to knowledge, and signal to the market that you are listening to customers and want to involve them in product innovation. But with all the hype around social media, a short-term view can lead to very public missteps. Building the right plan and team, and having the right technical foundation and partnerships is essential to take advantage of the full value of communities and create lasting value for your business and customers. (recorded on Nov. 18, 2009)
Overcoming the Public Sector Knowledge Crisis
You've heard the 'aging workforce' stats. So what can be done? Join this recorded roundtable session as federal knowledge management experts from the U.S. Air Force Knowledge Management Center of Excellence, and from Raytheon Integrated Defense Systems Engineering Strategic Development discuss retaining and optimizing intellectual capital.

Desktop Development

Rapidly Developing eCourses with Impact, Using OutStart Trainer
During this Webcast, we delve into the crucial features and functionality required to build high-impact elearning directly from your desktop. We provide a demonstration of OutStart Trainer desktop authoring tool, including multi-media, content re-use and testing capabilities.
Unlock the Key to Successful Software Application Training-Using OutStart SoftSim
Training and Development teams realize simulations are a critical building block to successful software application rollouts. However, barriers such as the high cost and complexity of creation often prohibit using e-learning simulations as part of a blended curriculum. Learn how OutStart SoftSim enables quick, easy development of interactive browser-based simulations, product documentation, and tutorials on applications.