KNOWLEDGE CENTER

Recorded Webinars

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Mobile Solutions

Mobile Learning - Ready for Prime Time
With the power, instant connectivity, and ubiquitous nature of mobile devices, mobile learning and mobile priority communications are emerging as key strategies to enhance learning. Find out about the huge strides mobile learning and mobile priority communications have made in the last year and how they are now ready for prime-time deployments. Download this webinar to find out about the leading business applications of mobile learning and mobile priority communications and the technological advancement that have addressed key deployment issues.
Mobile Learning: Applications in Use Today
During this 30 minute webcast, Mike Gregory, Director of Systems Engineering, will showcase and discuss four different examples of mobile learning applications, including a mobile product brief, a mobile refresher course (including quiz), an interactive mobile checklist, and a pre-session mobile assessment for your sales team. He will also describe the scenarios where each of these applications is best suited; and provide detail on how the mobile applications were developed.
Always Learning Webinar: The Role of Mobile in Formal & Social Learning
During this segment, Bryan Chapman, leading learning analyst interviews A.J. Ripin, Strategist, Future and Emerging Technologies with MovingKnowledge.com about how mobile meshes with formal and social learning including discussions around active case studies and technologies used.
Intro to Mobile Technology for Government and Defense
Mobile devices are ubiquitous and are already changing the way government and defense work and communicate. This Webrecording explores the issues and benefits, as well as actual government and defense case studies, of using mobile-cast technologies in support of mobile learning, performance support, delivering critical communications and more.
Mobile Applications for Real-time Evaluation - The Alcatel-Lucent Case Study
During this Webinar, you’ll learn how Alcatel-Lucent University leveraged mobile technology to conduct real-time surveys, send quick communications and immediately track and analyze the effectiveness of efforts at their regional sales kickoff which brings together over 1000 sales executives each year.

Learning Systems

AAA University: Case Study on Content Management - Creating a Self-Sustaining Learning Model
Scot Lake of Brandon Hall Group and key members of the AAA University NCNU Insurance Exchange share their approach and workflow for creating business information and training materials which leverages metadata-driven content aggregation. They also share how by leveraging a Learning Content Management System (LCMS), they've designed their program to support dynamic content delivery that meets the unique needs of their diverse audiences.
Case Study Webcast: How Key Learning Technologies Are Bringing Federal Learning to Life, featuring the U.S. VA
The U.S. Dept. of Veterans Affairs discusses how LCMS solutions have been essential to meeting their learning challenges. Through this case study-driven webcast, you’ll learn about a dynamic program that has enhanced the learner experience while decreasing development time, simplified and improved control and visibility over the development cycle –including review, and enriched training deliverables, all while resulting in significant cost savings
Intro to OutStart Training Edge.com - Next Generation LMS
OutStart TrainingEdge.com combines award-winning LMS, social, mobile, and LCMS technologies into a single SaaS solution that can be deployed in days to meet the breadth of your learning and knowledge needs. During the Webcast, we demonstrate how this next-generation platform trumps the most sophisticated LMSs by combining all your learning and knowledge needs into one solution
Always Learning Webinar: Organizing Learning Content for Multiple Uses & Outputs
During this Webinar, analyst Bryan Chapman and YUM! Brands discuss the lessons learned by YUM! as they develop and refine their learning content strategy and program.
Always Learning Webinar: Building Scalable & Sustainable Learning Centers that Support Formal & Social Learning
During this 'Always Learning' interview, analyst, Bryan Chapman talks with learning award recipient, NSTA (National Science Teachers Association) about the innovative learning program the NSTA has developed.
Always Learning Webinar: Lessons Learned While Building a Global Learning Community
During this online interview session, learning analyst, Bryan Chapman, and learning innovators from YUM! Brands and Lawson Software discuss how they've integrating global learning programs.
Yahoo! - Learning at the Speed of Business
To maintain its Internet leadership position, Yahoo! must constantly deliver dynamic new offerings, placing an incredible demand on its customer care agents. During this case study-driven webinar, learn how Yahoo! is not only surviving but thriving in its training of customer care agents around the globe.
Always Learning Webinar: Integrating Learning with Day-to-Day Work
During this online interview session, learning analyst, Bryan Chapman, and learning innovators from McDonald’s and Xerox explore the topic of how organizations can move learning closer to day-to-day work and better engage with employees.
Always Learning Webinar: The Convergence of Formal, Social & Mobile Learning
Learning & Development groups around the world grapple with the challenge of how they can best impact their organizations. Increasingly, these groups are looking to support the variety of ways that people learn, including formal, social, and mobile. Some are asking whether these different learning modalities even need to work together, or are better as stand-alone components. While others are experiencing early successes in developing an "Always Learning" culture across their learning audiences. During this segment, leading learning analyst Bryan Chapman interviews Verizon Wireless & Xerox about their experiences, challenges and successes merging the 3 learning modalities.
Effectively Deploying Learning Content in Highly Regulated Environments - The United Airlines Case Study
United Airlines delivers thousands of compliance courses globally to its employees, partners and vendors. The training needs to be effective, and work on both old and new hardware without fail. Over time, various business units had collected a mix of custom and off-the-shelf authoring tools. However, maintenance with new FAA, TSA, and other regulations was time intensive. In 2008, United embarked on a program deploying a Learning Content Management System for the enterprise-wide development, management, and maintenance of key initiatives. Attend this Webinar to learn how United overcame business challenges in a highly regulated environment and lessons learned that you may be able to apply to your organization.
The McDonald's LCMS (Learning Content Management) Story
Learn how McDonald's aligned its learning content strategy, people and process change, and technology. Featuring: Steve Lange, McDonald's Global Learning Solutions Manager - Worldwide Training, Learning & Development
Case Study Webcast: Transforming Federal Learning - Seen Through the Eyes of the Innovators
This webrecording provides an exploration of learning and training transformations through the eyes of the innovative organizations paving the way. Case study presentations are based upon the Canadian Air Force (AFIILE) and the U.S. Customs and Border Protection.
Case Study Webcast: Xerox Goes Green, Learning Content Reuse and Repurposing
Xerox discusses how they reduce costs and development time by reusing and recycling content; how they designed training with increasing value over time, and how 'green' innovations at Xerox may translate to your organization.
Meeting the Demand for Learning On-Demand- featuring Bersin & Associates
During this Webcast, Chris Howard, Bersin & Associate's principal analyst and Director of Research, details what's required to support an on-demand model including:
• Organizational Changes
• Tools & Resources
• Best-Practice Models
Chris also examines how to leverage existing content and the types of standards and templates that work best.
5 Steps to Jumpstart Learning, featuring The Chapman Alliance
Based on his 'How to Jumpstart Learning Toolkit' and learning best practices research, leading analyst Bryan Chapman will explain the value of evolving from a traditional training approach to a dynamic 'Learning Culture' and the 5 straight forward steps it takes to get there. You'll learn how to:
• Define & build your business case for a Learning Culture
• Create a platform strategy
• Map learning technologies to your specific needs
• Measure your success and ROI
Using an LCMS for Learning at Work
This webinar involves two case studies (AgustaWestland and PA Consulting) focused on using a Learning Content Management System (LCMS). Both examine the learning and development function in a large enterprise and how it was transformed by using an LCMS.
Case Study Webcast: NextGen's Roadmap to a Flourishing Customer Training Program
Understanding how small-to-medium sized training departments thrive under intense pressure and limited resources can help any organization better address their own issues. During this Webrecording, NextGen uncovers the business results achieved through their effective use of learning technology, namely OutStart TrainingEdge.com (formerly OutStart Studio) Special guest speaker, Tara Schulz, Manager, eLearning Department, Client Services Division of NextGen
OutStart and Oracle Present: Learning Matters- Your Competitive Advantage is Within
OutStart and Oracle review the benefits realized by consolidating your learning platform;best practices in learning content creation, management, maintenance and delivery; and lessons learned by organizations adopting unified learning content and learning platform solutions.

Social Business Software

Easy to Follow Paths to Leverage Social Technology
In this Webinar Bersin & Associates’ David Mallon joins OutStart in a discussion of social technologies and their learning applications. Social technologies provide extraordinary benefits to learners, but many continue to struggle with how to take advantage of them. To succeed, organizations need a guide that demonstrates how social technologies can be effectively applied to enhance their learning practices. This Webinar is that guide.
Intro to OutStart Participate – Powering the Social Business Communication & Collaboration Revolution
There’s revolution happening that’s transforming how businesses collaborate, communicate and share information with employees, partners, and customers. And OutStart Participate is playing a key role. During the Webcast, we cover: • The benefits of social business software to an organization • The social technology requirements to be enterprise ready • Implementation approaches to get you started fast • OutStart Participate features and capabilities • Demo of this powerful and flexible social business software solution
Social Business- Best Practices for Customer Success and Business Value
Leveraging social technologies to improve service operations is no longer bleeding edge: TSIA data shows that mass adoption of discussion forums and other social media channels for support has already occurred, with sometimes lackluster results. Based on findings from TSIA’s annual social media and member technology surveys, as well as real world customer examples from social business expert Outstart, this webcast will focus not on buzzwords, but on business value.
Always Learning Webinar: 'Mashing Up' Formal & Social Learning...a Success Story Featuring Lawson Software
During this Webcast, Bryan Chapman, Learning Industry Analyst, leads a discussion around integrating social & formal learning. Guest Alan Hupp, Global Vice President of Learning with Lawson Software, discusses the innovative approach (referred to as “Liquid Learning”) being used at Lawson Software to address the challenge of disparate learners and rapidly changing content.
Successful Customer Service Communities: Best Practices and Real-World Examples
Customer communities and social business software (SBS) have the potential to revolutionize the way companies deliver service and support. In fact, in a recent TSIA survey, 63% of respondents indicated that social media will be "very desirable or critical" to their service and support organization in the next two years. Yet, today, only 2 - 10% of total technology service and support is handled using social media. In this 30-minute webcast we examine lessons learned from first movers, emerging trends and examine examples from the field, including: Best practices, experiences and real-world customer communities; Trends such as the need to seamlessly integrate enterprise and social content; ROI and success metrics; How to get started, governance, incentives and social business platforms (Presented by TSIA, featuring OutStart)
Making Social Media Work - Taking a long view on customer communities and social software in the enterprise
Communities and social software have the potential to transform the way organizations sell, support, deploy, and service their products. Going “social” can improve sharing and access to knowledge, and signal to the market that you are listening to customers and want to involve them in product innovation. But with all the hype around social media, a short-term view can lead to very public missteps. Building the right plan and team, and having the right technical foundation and partnerships is essential to take advantage of the full value of communities and create lasting value for your business and customers.
Overcoming the Public Sector Knowledge Crisis
You've heard the 'aging workforce' stats. So what can be done? Join this recorded roundtable session as federal knowledge management experts from the U.S. Air Force Knowledge Management Center of Excellence, and from Raytheon Integrated Defense Systems Engineering Strategic Development, discuss retaining and optimizing intellectual capital.

Desktop Development

Rapidly Developing eCourses with Impact, Using OutStart Trainer
During this Webcast, we delve into the crucial features and functionality required to build high-impact elearning directly from your desktop. We provide a demonstration of OutStart Trainer desktop authoring tool, including multi-media, content re-use and testing capabilities.

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