Business Social Software Platform Training:
Description:
Training will introduce the participant to OutStart SellingEdge.com for fostering effective sales enablement through the platform’s knowledge management, expertise location and elearning features. After first understanding the key features of OutStart SellingEdge.com for managing knowledge, expertise and learning content, participants will learn the role of the SellingEdge.com system administrator – from making configuration changes to fine tune the system to launching new site features and driving user adoption of the platform in your organization. OutStart program facilitators provide comprehensive instruction combined with structured exercises to create a practical and enjoyable hands-on learning experience.
Objective
OutStart SellingEdge.com training is designed specifically for individuals responsible for day-to-day site moderation. The goal is to provide them with the knowledge needed to successfully use the features and functions of the SellingEdge.com platform that relate to their role.
Overall Learning Objectives
- Learn how to configure the SellingEdge.com platform using channels, portal pages and modules.
- Build a categorization system using the Subject Matter Taxonomy System.
- Manage members and security permissions.
- Moderate content created organically in community modules.
- Collect content from outside sources using data connectors.
- Format elearning training presentations using SellingEdge.com’s template
- Optimize functionality for your SellingEdge.com site through configuration options and best practices provided by your OutStart instructor
- Best practices for driving user adoption of your system.
Topics and Activities
- SellingEdge.com platform overview, including creating, managing and publishing content.
- Using the Subject Matter Taxonomy to develop a categorization system.
- Utilizing presentation modules to display content.
- Creating a file management system.
- Optimizing the search experience
- Uploading content using the Authoring Plug-in.
- Creating and managing security for content and the SellingEdge.com platform
- Managing community modules (i.e., Discussion Forums, Expertise Exchanges, and Expert Events)
- Manage content modules ie. FAQs, Notes, and Custom Modules.
- Creating eLearning presentations
- Managing configuration options to optimize site performance.
- Maintenance of the site including reporting and scheduled tasks
- Editing the look of the site using skins and literals.
- Importing external content using Data Connectors.
Who Should Attend?
Training for OutStart SellingEdge.com is designed for individuals responsible for day-to-day management and content moderation of the OutStart SellingEdge.com platform. The goal is to provide them with the knowledge needed to successfully manage this platform as well as introduce new features and fine tune the system over time. Beyond a familiarity with Internet applications, no specialized technical training is needed prior to this workshop.
Service & Support
