To Support Its Aircraft Contracts, BAE Systems Overhauls Training With OutStart Learning Content Management Software

London – December 10, 2009 – BAE Systems is taking a new, holistic approach to the way it develops training for its Military Air Solutions’ customers around the world. Spurring this new method of doing business is a concept that the United Kingdom Ministry of Defence and its defence contractors call “through-life capability management.”  Essentially, through-life capability management ensures that the capabilities needed to accomplish missions are sustained consistently and logically, from cradle to grave. BAE Systems decided that designing, producing, delivering, managing and maintaining military training is no exception. 

So the company has selected OutStart LCMS, which will serve as the single-source hub for assembling, reusing, managing and deploying learning modules to support its Military Air Solutions’ training contracts. These modules can range from classroom, online and mobile learning for aircraft operators and maintainers, supported by instructor guides, student notes, assessments, surveys, job aides and help files. 

With OutStart LCMS, BAE Systems is able to take a new approach to the standard classroom-based training solution that has been a staple of the training industry for decades. The OutStart system delivers an array of electronic and printed materials that BAE Systems can specifically tailor to its customers’ needs, considering what each individual needs to help them learn best.

As BAE Systems extends the capability of its combat aircraft, the training impact has to be considered and managed to maintain the configuration of the training content with the aircraft. The OutStart LCMS makes it possible to review existing content and update it quickly, with new material for delivery in the format that BAE Systems’ customers need. All this, says BAE Systems, spells hundreds or even thousands of hours of time saved on redesigning and rewriting learning content. This enables BAE Systems to train its customers using the most up-to-date information in the shortest time, helping its customers deliver operators and maintainers to the front line. 

Brian Grierson, Training Technology & e-Capability Manager for BAE Systems Limited, said: “We’re using OutStart LCMS to focus on more effective management of training content and the efficient use of that content for multiple deliverables, such as training materials, instructor guides and student notes.”

Grierson added: “We’ve adopted a 'through-life' approach to managing training content to support our company's longer-term in-service support contracts, and OutStart LCMS gives us opportunities to extend our customer offering from the same content pool (e.g., developing e-learning content from material originally designed for instructor-led training), providing real-time student assessments and delivering SCORM-conformant materials.”

Massood Zarrabian, President and CEO of OutStart, Inc., said: “With an LCMS, a company of any size can react quickly to a changing business environment with the agility to deliver timely, personalised, consumable learning content to support their customers’ specific mission.”

Product Resources
• BAE Systems Products & Services -
• OutStart LCMS -

About OutStart

At OutStart, we’re out to solve a big problem.
Most organisations posses a wealth of underutilised collective intelligence around their products, services and processes. This underutilisation negatively impacts employees, customers and partners, costing precious time and money while hindering performance. Said simply, “what your people don’t know will hurt you.” 

OutStart’s social business software and learning systems act like a lifeline:  connecting people to the know-how, creativity and learning they require to be efficient, effective and agile.

Since its inception in 1999, and backed by leading venture capital firms, OutStart has matured into a profitable and rapidly growing company with an impressive range of customers who are surpassing expectations and delivering exceptional business results. The company is honored to have customers like Autodesk, BB&T, Boeing Company, BT, CVS Caremark, DIRECTV, EDS, General Dynamics, Internal Revenue Service, Lufthansa, McDonald’s, MetLife, Prudential, TiVo, Australian Defence Force, U.S. Navy, UK Ministry of Defence, Verizon Wireless and Yum! Brands. 

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